THE DIPLOMAT RESET • 90-DAY ENGAGEMENT
In 90 days, we find what's actually breaking, and fix it.
A focused reset for a mission-driven organization in genuine fracture — turnover climbing, a funder gone quiet, money spent with nothing to show for it.
Let's schedule a confidential call about where you're struggling — no agenda on my side.
SELECT CLIENTS
AARP
CDC
Harvard University
American Cancer Society
Planned Parenthood
Obama for America
Children's Hospital of Philadelphia
WBUR
AMAZE
American Academy of Pediatrics
American Heart Association
#GivingTuesday
Harvard University
Heifer International
Muscular Dystrophy Association
National Conference on Citizenship
Phillips Foundation
ZOE
AARP CDC Harvard University American Cancer Society Planned Parenthood Obama for America Children's Hospital of Philadelphia WBUR AMAZE American Academy of Pediatrics American Heart Association #GivingTuesday Harvard University Heifer International Muscular Dystrophy Association National Conference on Citizenship Phillips Foundation ZOE
What you walk away with.
01
One story your whole leadership team can tell — internally, externally, and in the rooms that matter most.
02
The internal cracks driving the outward symptoms, named and closed.
03
A communication rhythm your team can keep running without any one person holding it all.
04
A written read on what's actually broken — in your hands in the first month, named and actionable.
At a glance
WHO IT’S FOR
Mission-driven organizations and founder-led firms experiencing communication breakdown
DURATION
90 days
ENTRY POINT
Confidential 30-minute conversation
Most organizations don't name a communication breakdown until it's already costing them people, money, or trust.
By then it looks like a strategy doc nobody opens, a leadership team saying different things in different rooms, or real money spent on hires and vendors that didn't fix it. And no one wants to be the one to say it out loud.
That's usually when someone says: call Christine Koh.
The Diplomat Reset is the structured, time-bound version of what I do when I walk through the door.
WHAT IT ISN’T
It's not coaching.
It's not a communications audit.
It's not deliverables without results.
WHAT IT IS
It's a 90-day engagement that
Stabilizes leadership communication,
Repairs the internal fractures driving the external symptoms, and
Installs a communication rhythm your team can master and sustain.
How it works.
Three phases, each one hands you something you can use.
This is not an open-ended engagement. Every phase produces something usable before the next one begins.
MONTH 1
Stabilize
Finally name what's actually breaking.
A written read on what's actually broken — the thing you knew was wrong, now named and actionable.
Your leadership team in one room, aligned on the real problem.
The immediate friction fixed while we build the lasting repair.
MONTH 2
Clarify
One story your whole team can tell.
A message spine and narrative everyone works from.
Talking points your executives can actually use under pressure.
A communication cadence that ends the mixed signals.
MONTH 3
Embed
Make it run without you.
Team communication agreements that hold after I leave.
A 90-day forward plan your team runs on its own.
Communication no longer bottlenecked through one person.
WHERE YOU LAND
You came in paying for strategy documents nobody implements, with one person carrying the whole picture. You leave with a message spine your team actually uses and a rhythm that actually runs.
THE SHIFT
What's different when we're done
At the end of 90 days, here's what we'll have accomplished:
-
No more executives contradicting each other in front of the board or a funder — and execution stops stalling, because everyone's working from the same story.
-
The message spine, the narrative, the infrastructure, done and in your hands. Your next hire, board deck, or campaign starts from it instead of from scratch.
-
I tell you fast and honestly what's really driving the problem — and whether I'm the right person to fix it, so you stop pouring time and budget into the wrong solution.
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When teams can see where things are headed and feel noticed instead of managed, friction drops — and so does the turnover that's quietly costing you the most.
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You have the diagnosis in writing, a message spine your team uses, and comms agreements that hold. When the next thing hits, you're working from something instead of improvising.
After the reset
For sustained stewardship following the Diplomat Reset, clients can choose to continue as Fractional Diplomat partners.
TESTIMONIALS
"Our entire staff agreed that working with [Christine] was the best thing to come out of a major initiative.”
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Organization
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Organization
Quote to come.
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Let's Talk
The Diplomat Reset is for leaders who are serious about lasting change, ready to act, with the budget to invest, and who need someone they can trust to tell them the truth and then help them act on it.
If your organization is living with a communications breakdown that conventional fixes haven't solved, I'd be glad to have an honest conversation. I'll know quickly whether I'm the right fit — and I'll tell you either way.
Not a sales call. An honest conversation.
Book a free 30-minute call. Confidential. No agenda on my side. Just a candid read on whether this is the right fit.
Or email me: christine@christinekoh.com
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Holding the Room
A monthly thought letter on communications under pressure.