I help mission-driven leaders get the story straight when the stakes are highest.

You're losing good people, a funder’s gone quiet, and it's all landing on you.

None of it shows up labeled "communications" — but underneath is a story that stopped holding together. That's what I find and fix, before it costs you the people, the money, or your customer’s trust.

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How I work

When I'm called in to solve a “communications problem” that the usual fixes haven't held, there's usually a reason for that.

The real trouble rarely looks like a communications problem — that's exactly why the usual fixes keep missing it.

Finding it means starting where the trouble actually lives — the money already spent, the tensions no one names — and working back to the cause, not the symptom.

Fixing it means reconnecting the siloed pieces, rebuilding the through-line you've lost, and getting the words right when they count — until your team can tell one story in one voice.

It's practical, not theoretical, and I'm in it with you the whole way.

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Three ways to work together

Diplomat Reset

90 days to stop the losses and rebuild one clear story.

For an organization in real fracture — people leaving, a funder or board gone quiet, a leadership team that can't get aligned. In 90 days I find what's driving it, (usually something upstream) and mend it. You come out with:

  • A leadership team aligned on the same story

  • The internal cracks behind the outward symptoms closed

  • A communications rhythm your team can keep

Explore Diplomat Reset →

Fractional Diplomat

For the leader who is exhausted, holding everything alone, and ready to lead from steady ground again.

You're not in crisis, but everything runs through you — and it’s costing you. Over six months I become the person who already knows the whole story. You get:

  • A partner to think out loud with before the hard calls

  • Costly mistakes caught early

  • Documented systems and a clear path your team can run

  • The relief of no longer holding it all alone

Explore Fractional Diplomat →

Diplomat Circle

A room full of people who finally get the job you carry.

For senior comms leaders and chiefs of staff who carry the weight with no peer who gets the terrain. A curated six-month cohort where you get:

  • Working sessions and practice labs with people who get it

  • One-on-one time with me

  • A room where the context is already understood — skip the explaining, get to the real thing

Explor Diplomat Circle →

TESTIMONIALS

"Our entire staff agreed that working with [Christine] was the best thing to come out of a major initiative.”

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A few questions I get

  • I act as a senior communications partner to your organization without the cost of a full-time hire. I hold the whole picture — strategy, messaging, and the relationships around it — and step in where you need judgment, not just more output.

  • Mission-driven organizations — nonprofits, foundations, and purpose-led firms — usually at the executive or senior-communications level. Often the leader is carrying more of the story than any one person should.

  • An agency often provides a deck and a plan. I find what's broken underneath and help you fix it, then build what your team can carry forward. I'm one person who knows your whole story, not a rotating account team.

  • They meet you at different moments. Choose Diplomat Reset when something's actively breaking and you've got 90 days to fix it. Choose Fractional Diplomat when you need an ongoing partner who already knows your whole story so the hard calls get made right. Choose Diplomat Circle when you're a senior comms leader who wants a room of peers who get the work. Not sure which is yours? A short call sorts it fast — and I'll tell you honestly.

  • No. Most reach me before a crisis, not during one — at one of these moments, when the stakes are rising and the message has to be right:

    • A leadership or role transition — a handoff, a step up, or a move to shared leadership, where the external story has to roll out slowly and with the board's trust intact.

    • Budget season — when communications is on the chopping block and someone has to reframe its value before it's cut.

    • A board or funder pushing a strategy you know is wrong — when you need a credible outside voice to say what you can't from the inside.

    • A funding push with nothing to show yet — when the story, the proof, and the presence have to be built ahead of the money, not scrambled after.

    • A charged external moment — a crisis, the political climate, a statement you can't get wrong.

    • When something new is going to be launched — and you need the narrative to be unique yet aligned to the organization’s story as well as a strategic plan to make it shine.

  • Every engagement is scoped to the organization and the situation, so the best next step is a short call where I can understand what you're facing and tell you honestly whether I'm the right fit.

Let's Talk

I'd love to hear from you. If something here is landing, let's schedule a confidential call about where you're struggling.

Don't see your exact situation?

These three are where I do my best work, but they're a starting point, not the whole map. If yours doesn't fit neatly, let's talk anyway — I'll figure out a plan for what you actually need.

let's talk

Or email me: christine@christinekoh.com

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Holding the Room

How the best leaders hold a room when the stakes are high — one real situation per issue, and how to handle it.